Single server retrial queues with two way communication

Markovian Retrial Queues with Two Way Communication

In this paper, we first consider single server retrial queues with two way communication. Ingoing calls arrive at the server according to a Poisson process. Service times of these calls follow an exponential distribution. If the server is idle, it starts making an outgoing call in an exponentially distributed time. The duration of outgoing calls follows another exponential distribution. An ingo...

Two Way Communication Retrial Queues with Balanced Call Blending

In call centers, call blending consists in the mixing of incoming and outgoing call activity. Artalejo and Phung-Duc recently provided an apt model for such a setting, with a two way communication retrial queue. However, by assuming a classical (proportional) retrial rate for the incoming calls, the outgoing call activity is largely blocked when many incoming calls are in orbit, which may be un...

Mean Value Analysis of Single Server retrial Queues

Mean value analysis is an elegant tool for determining mean performance measures in queueing models. We use the technique to analyze the M/G/1 retrial queue with exponential retrial times. We also show how the relations can be adapted to obtain mean performance measures in more advanced M/G/1-type retrial queues.

Algorithmic approach to Markovian multi-server retrial queues with vacations

There are many practical situations that have both features of customer retrials and server vacations. The vacation policy is characterized by the vacation startup rules and vacation termination rules. The queueing system with retrials and vacations has been described in variety of ways according to the vacation rules and retrial policies such as constant retrial policy and linear retrial polic...

Retrial Queues with Server Subject to Breakdowns and Repairs